March 11, 2010
 |
|
| Warranty |
 |
 |
Our HYDRO CELL is
|
AMERICAN Made
|
1.
|
Warranty coverage begins on the product purchase date, and the Duration of limited warranty is Two (2) Years.
|
|
|
|
|
2.
|
ALTERNATIVE GAS SOLUTIONS warrants to the customer that the ALTERNATIVE GAS SOLUTIONS product will be
|
|
|
free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase
|
| by the customer. | |
|
|
|
|
3.
|
ALTERNATIVE GAS SOLUTIONS limited warranty covers only those defects that arise as a result of normal use of the product,
|
|
|
and does not cover any other problems, including those that arise as a result of improper installation, maintenance or
|
|
|
modification; the use of alternative parts or supplies not provided or supported by ALTERNATIVE GAS SOLUTIONS; operation
|
| outside the product's specifications; unauthorized modification or misuse. | |
|
|
|
|
4.
|
This warranty only covers the Hydro Cell Unit itself, not accessories, or shipping costs, there and back, and does not cover
|
|
|
products that have been remanufactured, reverse engineered, cut or sawed into, or tampered with in any way after purchase.
|
|
|
|
|
5.
|
If ALTERNATIVE GAS SOLUTIONS receives, during the applicable warranty period, notice of a defect in any product, which is
|
|
|
covered by this warranty, ALTERNATIVE GAS SOLUTIONS shall either repair or replace the product, at ALTERNATIVE
|
|
|
GAS SOLUTIONS's option. If ALTERNATIVE GAS SOLUTIONS is unable to repair or replace, a defective product, which is
|
|
|
covered by this warranty, ALTERNATIVE GAS SOLUTIONS shall, within a reasonable time after being notified of the defect,
|
|
|
refund the purchase price of the product as long as the defect is reported to ALTERNATIVE GAS SOLUTIONS within the
|
| Warranty Period. | |
|
|
|
|
6.
|
ALTERNATIVE GAS SOLUTIONS shall have no obligation to repair, replace, or refund until the customer returns the defective
|
|
|
product to ALTERNATIVE GAS SOLUTIONS, along with proof of purchase.
|
|
|
|
|
7.
|
Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product
|
|
|
being replaced. Replacement parts may contain remanufactured parts, components, or materials equivalent to new in
|
|
|
performance.
|
|
8.
|
If you are returning a Hydro Cell Unit for a lack of Hydrogen Production per our guarantee. We will test the unit first
|
|
|
to determine the Hydrogen production output. If the unit is simply malfunctioning and can be easily repaired, Alternative Gas
|
|
|
Solutions will have the option of repairing the unit and returning the product to you or issuing a refund.
|
|
|
|
|
9.
|
ALTERNATIVE GAS SOLUTIONS recommends that the customer retain the original packaging in which the ALTERNATIVE
|
|
|
GAS SOLUTIONS product was received. In the event a return of the product is required, use the original packaging to prevent
|
| product damage during shipment. | |
|
|
|
|
10.
|
The expense of all postage or shipping from a customer to ALTERNATIVE GAS SOLUTIONS shall be the responsibility of
|
| the customer. | |
|
|
|
|
11.
|
Defective components may be returned for immediate replacement anytime during the warranty period.
|
|
|
|
|
12.
|
We will repair or replace any defective parts against manufacture defects, determined after the arrival of the defective parts. We
|
|
|
will test each part to determine if the part is covered under our warranty, determined by the manufacturing department.
|
|
|
|
|
13.
|
Proof of Purchase is required when returning any parts.
|
|
14.
|
Repaired units will be returned to fulfill the remainder of the units original warranty duration. |
|
15.
|
ALTERNATIVE GAS SOLUTIONS HYDRO CELL’S are built to operate using only distilled water, along with our approved |
|
|
electrolyte substance, Potassium Hydroxide. No exceptions.
|
Return Policy:
BEFORE YOU RETURN PRODUCT(S), Call Alternative Gas Solutions customer service department at (928) 772-6617 to receive a Return Merchandise Authorization (RMA) number. This (RMA) number must be displayed on the outside of the box. Inside the box, please include either a copy of the original Sales Receipt, Invoice, or a sheet of paper with your name, address, phone number, along with a reason for your return, and the (RMA) number. For Alternative Gas Solutions protection, we will refuse, and return to sender, any packages that do not display the (RMA) number.
We do not accept returns, exchanges or grant refunds under any circumstances, including but not limited to, customer negligence, buyers regret, buyers remorse, installation difficulty, insufficient mounting space, individual MPG results not as expected, never installed, unused units, or just simply changed your mind; except as specified above regarding manufacturer's defect. If you are returning an authorized Alternative Gas Solutions Hydro Cell System for repair, The system must have all original parts that were included with the Hydro Cell System. Important: We do not warrantee any return units that were used with Baking Soda as an Electrolyte Catalyst. No other Electrolyte Solution may be used other than Potassium Hydroxide.
Please be advised that packages sent by normal U.S. Postal Service cannot be tracked to ensure delivery, therefore, postal insurance and delivery confirmation service is recommended. Alternative gas Solutions is not responsible for loss, or damage of returned items. Please return the Hydro Cell System only to the return address that Alternative Gas Solutions provides you when you call our office to receive your (RMA) number, NOT to the address listed on the original box.
This is a sealed unit. Any tampering or opening of the unit will void any and all guarantees or warrantees.
NOTE:
The Alternative Gas Solutions Two Year Warranty covers only the Hydro Cell product, not accessories, and does not include the cost of installation, or shipping costs.
Disclaimer
Alternative Gas Solutions Hydro Cell System Performance figures of improved fuel efficiency are based on actual test vehicles, which have electronic fuel injection or standard combustion/carburetor engines, both gasoline and diesel models. Vehicles with electronic fuel injected Systems may require an additional enhancer (EFIE) to create the same result. Individual results can vary considerably due to a variety of factors including but not limited to altitude, humidity, barometric pressure, outside temperature, vehicle age, and state of vehicle tune, vehicle manufacturer engine tolerances, vehicle modifications, chassis, engine and quality of the installation.
Product Installation
Alternative Gas Solutions products must be properly installed in order to function as designed. It is recommended that a certified vehicle mechanic perform installation. Every effort has been made to provide detailed installation instructions. These directions are packed with each unit and must be followed to avoid installation errors that could cause a unit to malfunction and void the warranty. This warranty does not cover non-performance of units improperly installed. The installer is responsible to the customer for his/her installation and for correcting an improper installation.
In the unlikely event that there are missing parts or components that should have been included in the Hydro Cell kit, those missing parts or components will be shipped to customer upon notification to Alternative Gas Solutions. The cost of any extra wire, tubing, connectors or other miscellaneous parts and components required for an unusual installation, is the responsibility of the customer.
Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER Alternative Gas Solutions NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WARRANTIES OR CONDITIONS, SATISFACTORY QUALITY, FOR A PARTICULAR PURPOSE. DAMAGES TO A CUSTOMERS VEHICLE IS NOT COVERED BY THIS WARRANTY.
Limitations of Liability
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL Alternative Gas Solutions OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR ANY DAMAGES EITHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
