Our HYDRO CELL is AMERICAN Made

TERMS:

1.	Warranty coverage will begin on the product purchase date, and continue for one full year. Warranty is non transferrable.
2.	Alternative Gas Solutions warrants to the customer that our hydrogen cell generator shall be free from defects in materials and workmanship.
3.	Warranty covers only defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of improper installation, maintenance or modifications. Warranty will not cover the use of alternative parts or supplies not provided or supported by Alternative Gas Solutions as well as the operation of the generator outside the product's specifications.
4.	Warranty will only cover the Hydrogen Generator itself, not the additional parts and accessories that we include in our kits- they are covered by their own manufacturers warranty and are shipped to you new. If there is a problem with any of these items, contact us within 30 days for replacement before installation on the vehicle. Once installed, we can not return it to the mfg. and the item can not be returned. Warranty will be null and void if products have been remanufactured, reverse engineered, cut or sawed into, or tampered with in any way.
5.	Once Alternative Gas Solutions receives notice from the customer of any defect in the hydrogen cell generator, we shall either repair or replace the product, at the Alternative Gas Solutionss option. In the event that we are unable to repair or replace, the defective generator we shall, within a reasonable time after being notified of the defect, refund the purchase price of the product.
6.	Alternative Gas Solutions shall have no obligation to repair, replace, or refund any product until the customer returns the defective product along with proof of purchase to Alternative Gas Solutions
7.	Under this warranty any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced. Replacement parts may contain remanufactured parts, components, or materials equivalent to new in performance.
8.	If you are returning a Hydrogen generator for a lack of Hydrogen Production, The Alternative Gas Solutions will first test the generator to determine the Hydrogen gas output. If the generator is simply malfunctioning and can be repaired, the Alternative Gas Solutions alone will have the option of either repairing the generator, send you a new generator, or issuing a refund. If you notice a reduction in performance, this is not a defect or an indication it is broken. It could simply indicate that the unit may need drained and flushed with clean water.
9.	The expense of all postage or shipping costs from a customer to the Alternative Gas Solutions shall be the sole responsibility of the customer. Shipping costs are not refundable or reimbursed under any circumstances, unless we make a mistake on your order, (in which case we will be responsible for shipping costs.)
10.	We do not warranty or reimburse you for any modifications done to your vehicle as a result of the installation of our hydro cell units, nor do we warrant any damage to your vehicle, engine, person(s), or property as a result of direct or indirect use of our generator whether installed in a vehicle or not. This is a do it yourself type product and we cannot control nor warranty the cost of installation. If you hire a mechanic or friend to help in the installation, it is at your own risk. Poor quality or sub standard installations are not covered in warranty.

All new orders will be shipped to the customer within 24 hours the order was placed. The package will be shipped by UPS driver release unless other wise requested from the customer when the order is placed. Customers will receive via UPS tracking information regarding their order. Once a customer places an order and the order is shipped out, if the customer refuses deliver there will be a refusal shipping charge of fifty dollars to cover our shipping and handling costs. We are not responsible for misplaced or lost packages left by UPS at the driver’s discretion. Once your order is a confirmed delivery to the order delivery address by UPS, it is then the customer’s responsibility to contact UPS regarding a claim. (i.e. "damaged package, stolen, misplaced) Please contact us with any issues within 24 hours of confirmed UPS delivery so that we may assist you.

To the extent allowed by local law, neither Alternative Gas Solutions noe it's third party suppliers makes any other warranty or condition of any kind, whether express or implied. Warranties or conditions, satisfactory quality for a particular purpose. Damages to a customers vehicle is not covered by this warranty.